Shipped, in version numbers.

A report about a modal shows the modal: every open layer — dialog, AI chat, toast, popover, fixed header — captured where it was, and the widget works while your modal stays open. Failed network requests ride along with the report.

The public tool can't set its own price; the saved estimate is exactly the range the customer was shown; one estimate becomes one invoice.

Line items after creation, atomic and idempotent payments, reversals instead of edits, and a status every invoice moves through in order.

SMS opt-out compliance built in; a queue that retries within limits and can't jam; reminders withdrawn when their booking is cancelled.

Bookings validated against working hours; closed tickets and empty threads fixed; long chats trimmed to fit the model.

Embeddings + reciprocal-rank fusion — retrieval by meaning, not just keyword (degrades to keyword when no embeddings key is set).

A safety/eval loop: golden questions scored against the assistant so a personality edit can't quietly break an answer.

Retention sweep and self-service data erasure.

Write actions the assistant can take only on a human's confirm — never on its own.

Knowledge retrieval: the assistant answers from your own docs, not just its tools.

The editable brain (personality as versioned rows) and the answering engine — chat over a permission-checked tool registry, metered per request.

Instant estimates from a photo or a measurement, priced by a real engine against a live catalog.

Drive-time-aware booking — slots scored to keep a crew's route tight.

Estimate → invoice → paid, opened by the customer through a private link.

Confirmations and reminders that send themselves, with a delivery log.

Answer-engine citation tracking — is the brand actually named in AI answers.

Bug reports with the screenshot, click trail and console errors attached, on a real triage board with a two-way reply loop.

The site audits itself the way a crawler arrives — search and answer-engine halves, with evidence.

The connective tissue: an in-app inbox, file uploads, and templated mail.